Keywords
technology
mental health
psychotherapy
therapeutic chatbots
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Abstract
The future of work and the indispensable condition of humans as productive resources in a changing market is part of an agenda that has been announced for several years. Currently, this issue is imposed on mental health professionals due to the massive diffusion of so-called therapeutic chatbots, which have been designed to implement techniques of the cognitive-behavioral approach. This paper presents an ethical reflection on the role of chatbots in the field of psychotherapy. Likewise, it discusses the difference in the type of relationship that a person establishes with a chatbot and the human encounter that occurs in psychological treatment, the scope of both relationships, and proposes a review of how the notions of thought and learning play in people and in AI in the face of the ethical debate in the evaluation of these technologies
References
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